Return Policy

Return Policy

We want you to love your ergonomic 360° neck pillow. That's why we offer a 30-Day Money-Back Guarantee.

30-Day Returns

You may request a return within 30 days of receiving your order.

Eligibility

To qualify for a refund:

  • Your return request must be made within 30 days of delivery.

  • Proof of purchase or order number is required.

  • The product should be returned in good condition whenever possible.

Refunds

After we receive and inspect your returned item, we will notify you of the status of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos of the item.

Return Shipping

Unless the item is defective or we made an error with your order, customers are responsible for return shipping costs.

Start a Return

To begin a return, contact us at:

Email: aziliza315@gmail.com