Your Privacy Choices

Privacy Policy

Effective Date: June 1st 2026

At ZENO™ we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our ergonomic 360° neck pillow.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Name

• Email address

• Billing and shipping addresses

• Phone number

• Payment information (processed securely by our payment providers; we do not store your full payment card details)

• Order history

• Device information, IP address, browser type, and cookies

• Information you provide when contacting customer support

How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Deliver your ergonomic 360° neck pillow and provide shipping updates.

• Respond to customer service inquiries.

• Improve our website, products, and services.

• Prevent fraud and maintain website security.

• Send promotional emails and special offers if you have opted in.

• Comply with applicable legal obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and provide personalized advertising. You can manage your cookie preferences through your browser settings.

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

• Shopify (our e-commerce platform)

• Payment processors

• Shipping and fulfillment providers

• Analytics providers

• Advertising and marketing partners

These providers receive only the information necessary to perform their services and are expected to protect your information.

Your Privacy Choices

As described in this Privacy Policy, we collect personal information through your interactions with our website, including through cookies and similar technologies. We may also share certain personal information with trusted third parties, including advertising partners, to help provide relevant advertising and improve our marketing efforts.

Depending on your location and applicable privacy laws, you may have the right to opt out of certain data-sharing activities that may be considered a sale, sharing, or targeted advertising. If you visit our website with the Global Privacy Control (GPC) signal enabled, we will recognize it where required by law as a request to opt out for that browser and device.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill your orders, comply with legal obligations, resolve disputes, and enforce our agreements.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at:

Email: aziliza315@gmail.com

Business Name: ZENO™